Jotform
Drag-and-drop form builder with payments, e-signatures, tables and AI agents
About Jotform
## Intro Jotform is a drag-and-drop form builder that has grown into a wider toolkit for collecting data. Beyond forms, it now covers payments, fillable PDFs, e-signatures, spreadsheet-style tables, simple apps and AI agents for customer intake. It is one of the longest-running form tools on the market and has a huge template library, which makes it quick to get started. The company says more than 40 million people use it, and most of its tools share one account and one dashboard. ## Key features - **Form builder with logic.** Build forms from scratch or from templates, with conditional logic that shows or hides questions based on earlier answers. - **Payments and stores.** Collect payments through Stripe, PayPal, Square and other gateways, or set up a simple store. - **PDFs and e-signatures.** Turn PDFs into fillable online forms, edit PDFs and collect signatures with Jotform Sign. - **Tables, apps and AI agents.** Submissions flow into Jotform Tables, you can bundle forms into no-code apps, and AI agents can handle support or intake over chat, voice or SMS. There are 150+ integrations. - **Workflows, boards and reports.** Route submissions through approval workflows, track them on boards and turn the data into reports without exporting to a spreadsheet. The appeal is that one tool covers the whole intake process. A client can fill in a form, pay a deposit and sign an agreement in a single flow, and the data lands in a table your team can work from. That replaces three or four separate subscriptions for many small businesses, though it also means more settings to learn than a single-purpose form tool. ## Best for Jotform suits small businesses, agencies and freelancers who need more than a basic form: client intake with signatures, event registration with payments, or order forms. Agencies like the template library for quick client builds. Nonprofits and schools get 50% off paid plans, and Gold and Enterprise offer HIPAA features for healthcare. If you only need clean, simple forms, lighter tools such as Tally may feel faster and cheaper. Free forms carry Jotform branding, and only Enterprise supports multiple users on one account. ## Pricing summary The Starter plan is free with lower limits and Jotform branding. Paid plans (Bronze, Silver and Gold) start at $19 a month, with limits rising at each tier. Enterprise is custom and adds SSO and multiple users. Billing is monthly or yearly, nonprofits and schools get 50% off, and payments carry a 30-day money-back guarantee. ## Quick verdict Jotform is a solid all-rounder for teams who want forms, payments, signatures and data in one place without stitching tools together. The breadth is its strength, though the interface can feel busier than newer form builders. If your forms trigger payments or paperwork, it is worth trying the free plan first, then checking which paid tier's limits match your monthly volume.
